Your desk in Hong Kong

Dealers around the world rely on Grail Exchange to receive, verify, hold and forward their stock, with one team available to them on WhatsApp.

Why dealers work with us

One address in Hong Kong

Verified before you pay

With purchase assistance, the watch is inspected before the seller is paid.

Photographed on arrival

Every parcel is opened and photographed as a full set, giving you a record of exactly what arrived.

A dedicated relationship manager

Each client has their own WhatsApp conversation with our desk, handled by someone who knows their business.

Consolidated, insured shipping

Several pieces in one shipment where sensible, with box and papers sent separately on request.

Safekeeping in Hong Kong

Hold stock with us until it is sold or required. It remains yours while we hold it.

Verified before you pay

With purchase assistance, the watch comes to us first. Our technician inspects it before the seller is paid; we then hold it or ship it onward.

Purchase assistance
Submariner Date 126610LN

Opening your account

  1. Open an account

    Sign in with your email; no password is required. Tell us about your business.

  2. Verification

    Our team reviews your account and introduces your relationship manager. If you already work with us, your history is connected.

  3. Your client code

    Your client code appears in My account. Please mark it on every parcel you send us.

  4. Your first shipment

    Pre-alert what is coming, its declared value and what you would like done. We take care of the rest.

Working with us

We would be pleased to discuss services, volumes and rates with you.