A watch desk in Hong Kong
Grail Exchange receives, inspects, services, holds and ships fine timepieces for dealers and collectors around the world, from Tsim Sha Tsui.
Who we are
Hong Kong is where much of the watch trade passes through. Our office in Tsim Sha Tsui receives timepieces every working day: from dealers forwarding stock, from sellers delivering to our clients, and from collectors who wish to have a piece verified, serviced or kept safely. Most of our relationships began with an introduction, and many of our clients work with us entirely over WhatsApp. Our website and My account support those relationships; they do not replace them.
What we stand for
Our four principles
Access
Direct relationships with dealers and collectors, reaching pieces and people that are difficult to reach alone.
Honesty
Every watch is physically inspected and described as it is, including anything that is missing.
Discernment
We verify a watch before anyone is paid for it, and we say so plainly when something is not right.
Permanence
We handle timepieces that will outlast their owners, and we build relationships with the same patience.
Working with us
Share what you require, and a member of our Hong Kong team will reply.